Remote Server & Desktop Support
Reliable, Cost-Effective IT Support
TechPLUS uses leading edge technology to remote into your desktop or server to fix most issues. We find that this service keeps our customers' costs and downtime to a minimum. Ranging from fixing a desktop PC printing problem to correcting a Microsoft Exchange Server issue, we are able to securely remote ¯into your system in seconds and get you back up and running again!
Let us remove the administrative burden from you. With our server maintenance plan, we will make sure your servers are working at peak level. Our technicians will login into your server daily and monitor for errors and resolve them when they are found. We check your nightly backup jobs for any errors or failures. We maintain up to date security patches on your server as they are released. We create, delete, or modify your user accounts for you. Our flat rate fee schedule covers any issues that may arise. Below are some of the services we offer:
DNS (Domain Name System)
Management
Active Directory Management
DHCP (Dynamic Host Configuration Protocol)
Server
User Accounts and Groups
File permissions
Security Patch Management
Secure Online Data Backup
Microsoft Exchange
Virtual Server Platforms
IIS (Internet Information Services)
Server VPN (Virtual Private Network)
Remote Computer Access